Customer Service Supervisor - Home Medical Equipment

Job ID
Program Posting
Northern California Home Medical Equipment - (HME)
Regular / Temp
Regular Full-Time
Min. Exp.(Yrs)
Customer Service
Official Job Title
Home Medical Equipment (HME) - Customer Service Supervisor


Excellent opportunity for a Customer Service Supervisor with excellent leadership skills.

  • This position will be based in our Home Medical Equipment Program located in Hayward, CA 

The Home Medical Equipment Customer Service Supervisor is primary responsible for educating, training, and supervising on their job responsibilities. Answers phones; scheduling; data entry; dispatch; daily reports and performing routine office functions. Responsible for performance reviews on customer service representatives.


Why VITAS Healthcare and What Do They Offer Me?

VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits. 


Benefits Include

  • Competitive compensation
  • Health, dental, vision, life and disability insurance
  • Pre-tax healthcare and dependent care flexible spending accounts
  • Life insurance
  • 401(k) plan with numerous investment options and generous company match
  • Cancer and/or critical illness benefit
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Legal Insurance
  • Affinity Program


  • Qualified candidates must have a minimum of two (2) years supervisory experience in customer service, preferably in a health-care related environment.
  • Strong skills in computer operation including word processing, spreadsheets and data entry.
  • Ability to exercise independent judgement.
  • Ability to work on multiple tasks simultaneously, prioritize workload and work in conjunction with departmental employees in an office setting.


  • High School graduate or equivalent required
  • College degree preferred

Special Instructions to Candidates

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