• Call Center Continuous Care Coordinator

    Posted Date 2 months ago(5/1/2018 10:02 AM)
    Job ID
    2018-63130
    Program Posting
    Southeast Regional Telecare CCC
    Regular / Temp
    Regular Part-Time
    Min. Exp.(Yrs)
    1
    Category
    Administrative/Clerical
    Location
    Miramar
    Zip Code
    33025
    Official Job Title
    CCC Continuous Care Coordinator
    State
    Florida
  • Overview

    Why VITAS Healthcare and What Do They Offer Me?

    VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits. 

                                                                                                            

    The Continuous Care Coordinator is responsible for monitoring the Continuous Care Billing report for missing hours via telephone or E-mail with the program, CC Staffing Manager or designee, in an effort to capture additional billable revenue on a concurrent basis.

    • Print the Continuous Care Billing Report by program, per payroll period from the VX system.
    • Identify dates of service with less than 24 hours, duplicate hours and overlapping hours.
    • Review level of care for possible ADT changes
    • Review Continuous Care screen in VX to accurately report missing hours
    • Communicate, verbally and writing, with various levels of management at the programs to correct missing, duplicates and overlapping hours.
    • Prepare reports on MS Word or MS Excel as required 

    Benefits Include

    • Competitive compensation
    • Health, dental, vision, life and disability insurance
    • Pre-tax healthcare and dependent care flexible spending accounts
    • Life insurance
    • 401(k) plan with numerous investment options and generous company match
    • Cancer and/or critical illness benefit
    • Tuition Reimbursement
    • Paid Time Off
    • Employee Assistance Program
    • Legal Insurance
    • Affinity Program

    Qualifications

    • Two to four years prior office experience
    • Knowledge of billing and collections processes
    • Prior experience with Vx
    • Excellent verbal and written communication skills
    • Excellent organizational skills and the ability to multi-task
    • Ability to work on various assignments simultaneously

    Education

    • Completion of high school or basic education equivalency preferred.

    Special Instructions to Candidates

    EOE/AA
    M/F/D/V
    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Join our VITAS Talent community to receive immediate notifications about open jobs, exclusive invitations to events, career tips and resources and company updates.