• Call Center Telecare Supervisor

    Posted Date 1 week ago(8/10/2018 10:49 AM)
    Job ID
    2018-63659
    Program Posting
    Fort Worth
    Regular / Temp
    Regular Full-Time
    Min. Exp.(Yrs)
    2
    Category
    Administrative/Clerical
    Location
    Fort Worth
    Zip Code
    76107
    Official Job Title
    CCC Telecare Supervisor
    State
    Texas
  • Overview

    Why VITAS Healthcare and What Do They Offer Me?

    VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits. 

     

    Benefits Include

    • Competitive compensation
    • Health, dental, vision, life and disability insurance
    • Pre-tax healthcare and dependent care flexible spending accounts
    • Life insurance
    • 401(k) plan with numerous investment options and generous company match
    • Cancer and/or critical illness benefit
    • Tuition Reimbursement
    • Paid Time Off
    • Employee Assistance Program
    • Legal Insurance
    • Affinity Program

    The Triage Customer Service Supervisor is a profession customer service oriented supervisor who provides direction to the Triage staff in order to enable the ultimate level of service delivery to patients and families during alternate business hours. The triage customer service supervisor is responsible for providing the clinical oversight in the call center environment.

     

    Work Schedule:

     

    Monday to Thursday, 4 PM to 12 AM

    Qualifications

    • Knowledge of hospice care and services
    • Demonstration of prior customer service skill in call center or hospice environment.
    • Knowledge of management principles and techniques.

    Education

    • Nursing license in state of employment.
    • Bachelor’s degree in nursing or equivalent experience.

    Special Instructions to Candidates

    EOE/AA
    M/F/D/V
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