• Home Medical Equipment (HME) - Customer Service

    Posted Date 3 months ago(9/21/2018 9:36 AM)
    Job ID
    Program Posting
    Northern California Home Medical Equipment - (HME)
    Regular / Temp
    Regular Full-Time
    Min. Exp.(Yrs)
    Customer Service
    Zip Code
    Official Job Title
    Home Medical Equipment (HME) - Customer Service
  • Overview

    Why VITAS Healthcare and What Do They Offer Me?

    VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits. 


    • Dynamic and fast paced work environment
    • Patient order processing and data entry in call center environment
    • Flexible shifts and hours - Full Time, Part Time and Weekends available
    • Monthly Customer Service Incentive program
    • Professional growth and advancement opportunities
    • A company culture to THRIVE in
    • Excellent Medical, Dental & Vision Benefits
    • Health Savings Account
    • Tuition Reimbursement Program
    • 401(k) Plan with numerous investment options and generous company match
    • Paid Time Off
    • It’s a FUN place to work!


    The customer service representative position for the HME division call centers must be able to coordinate with patients and customers and other team members to ensure optimum information and customer service. The ideal candidate must be able to provide courteous service, operate a multi-line telephone system, and be able to focus and pay close attention to detail.


    Additional Benefits Include

    • Competitive compensation
    • Pre-tax healthcare and dependent care flexible spending accounts
    • Life insurance
    • Cancer and/or critical illness benefit
    • Employee Assistance Program
    • Legal Insurance
    • Roadside Assistance
    • Affinity Program



    • Qualified candidates must possess strong customer service, phone and interpersonal skills.
    • Data entry and typing accuracy via word processing/typing skills, with strong data entry skills and the ability to read map and schedule deliveries by area.
    • Will be working in a call center enviornment which requires long periods of time sitting.
    • Experience with medical equipment preferred.
    • Light to moderate word processing/typing skills, with strong data entry skills and the ability to read map and schedule deliveries by area.
    • Ability to work on multiple tasks simultaneously prioritizes workload, and work in conjunction with department employees in an office setting.
    • Complete tasks with minimum supervision, exercising independent judgment.
    • Proficient with Microsoft Office and record information into a computer database.


    • High school diploma or equivalent.

    San Francisco Fair Chance Ordinance

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

    Special Instructions to Candidates

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